Travel risk management
Keeping your team safe travel risk management programme
When things don't go to plan, we're here for you and your people 24/7/365.
Our risk management programme provides traveller tracking, proactive risk assessments and emergency assistance. Whether it's flight disruptions, lost baggage, or an unexpected incident, we're here to ensure your people are supported.
Our risk management programme is underpinned by Air New Zealand's emergency response protocols. This helps us locate travellers and provide assistance during an emergency. It also helps us keep you informed with the latest updates.
Keeping your people safe
Locate your people
Quickly identify and locate travellers during using our Traveller Locator reports. If there's a disruption, our team notifies you of affected travellers and arranges alternative flights and accommodation.
24/7 risk management services
Our New Zealand-based crisis team has access to the latest travel information. We provide timely security alerts about potential disruptions and support in the case of unexpected events.
Global network
We offer health, safety and security assistance worldwide. Get local expertise and immediate response capabilities via our partnerships with New Zealand government body MFAT and global providers such as International SOS and IATA.
Your team on the ground
We manage urgent travel requirements with precision. In the case of an emergency, we work with airports and suppliers to provide real-time updates and participate in onsite briefings.